Glow Up logo
Glow Up logo

All articles

Refunds, Returns, and Exchanges

Refunds, Returns, and Exchange Policy

We are sorry, but we do not offer exchanges or returns of any kind, however, we do give you the solution for Store Credit or a Partial Refund!Item IssuesPlease inspect your order upon receipt and contact us immediately if the item(s) is defective, or

How do I process a Return or Refund?

We are sorry, but we do not offer returns of any kind, however, we do give you the solution for Store Credit or a Partial Refund!To request a Refund, please reach out to us via email at [email protected] or through our Contact Us page.We will g

How do I process an Exchanges

We are sorry, but we do not offer exchanges or returns of any kind.  We do give you the solution for Store Credit or a Partial Refund!Please send us an email at [email protected] or through our Contact Us page.

What are store credits?

Store credits are offered for items/issues that are not eligible for a refund.You can use your store credits to purchase items from our store.Please note that store credits do not expire and can be used anytime and are as good as cash.

What do I do if I received a damaged item?

We will gladly replace the damaged item if eligible.Please send us an email at [email protected] and our team will review and determine if the product is eligible for a replacement. Kindly include as many pictures as possible of the damaged ite